Chanelle Cherington Private Nursing Care
 

Effective Date: October 13, 2026
Last Updated: October 13, 2026
 

Chanelle Cherington Private Nursing Care (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us about our services, or otherwise interact with our business.

Our services provide personalized, private-pay nursing support for individuals recovering from surgical procedures. We recognize that privacy, discretion, and trust are essential parts of the care experience.
 

1. Information We Collect
 

We may collect the following categories of information:
 

Personal and contact information
 

• Name

• Email address

• Telephone number

• Preferred method of communication
   

Service inquiry information
 

When you inquire about our services, we may collect information such as:
 

• Type of surgical procedure

• Anticipated or actual surgery date

• Name of your surgeon or surgical practice

• General recovery location, such as your home, hotel, or recovery residence

• Requested services and anticipated duration of care

• Other information you voluntarily provide in your inquiry
   

Health-related information
 

If you engage our nursing services, we may collect health information reasonably necessary to coordinate and provide your care, such as relevant medical history, recovery needs, medication information, symptoms, and information related to your postoperative progress. Health information collected during the delivery of nursing services may be subject to additional privacy and confidentiality requirements.
 

Website and technical information
 

When you visit our website, certain information may be collected automatically, depending on the website platform and tools in use. This may include your IP address, browser type, device information, pages visited, referring website, and general website usage information. Cookies and similar technologies may also be used.
 

2. How We Use Your Information
 

We may use the information we collect to:
 

• Respond to inquiries and requests for information.

• Determine whether our services may meet your needs.

• Communicate regarding service availability, scheduling, and care arrangements.

• Coordinate nursing services and related recovery support.

• Communicate with your surgeon, healthcare professionals, or designated family members when appropriately authorized or otherwise permitted by law.

• Process payments and maintain business and financial records.

• Maintain website functionality, improve user experience, and evaluate website performance.

• Protect against fraud, misuse, security incidents, and other unlawful activity.

• Comply with applicable legal, regulatory, licensing, and professional obligations.
   

We will not use your information for purposes materially different from those described in this policy without providing any notice or obtaining any consent required by applicable law.
 

3. How We Share Your Information
 

We do not sell your personal information to third parties for monetary consideration.
 

We may share information in limited circumstances, including:
 

Service providers. We may share necessary information with vendors that support our business, such as website hosting providers, secure communication platforms, scheduling systems, electronic record systems, and payment processors.

Healthcare professionals. Information may be shared with your surgeon or other healthcare professionals when you authorize the communication or when disclosure is otherwise permitted or required by law.

Individuals you designate. We may communicate with a family member, caregiver, or other person you designate, subject to applicable authorization and confidentiality requirements.

Legal and regulatory purposes. We may disclose information when required by law, court order, professional obligations, or an appropriate governmental request, or when otherwise permitted by applicable law.

Business protection. Information may be disclosed when reasonably necessary to investigate suspected fraud, protect rights and safety, or address a security incident, subject to applicable legal requirements.

We do not disclose personal information to third parties for their independent marketing purposes without the consent or other legal basis required by applicable law.
 

4. Health Information and Confidentiality
 

We understand that information relating to your surgery and recovery is particularly personal.
 

Please avoid submitting detailed medical records, photographs of surgical sites, medication lists, or other highly sensitive health information through a general website contact form or ordinary email unless we have specifically directed you to an appropriate communication method.
 

Information collected in connection with nursing services will be handled in accordance with applicable confidentiality obligations and laws.
 

The Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) applies to certain healthcare providers and other regulated entities. Whether HIPAA applies to a particular business depends on the business's activities and circumstances. Nothing in this website policy is intended to misrepresent our legal status or replace any separate Notice of Privacy Practices that may be required by law.
 

If a separate patient privacy notice or other privacy documentation applies to your care, that documentation will govern as applicable.
 

5. Cookies and Analytics
 

Our website may use cookies and similar technologies to support website functionality, understand visitor activity, measure performance, or improve the visitor experience.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.

If we use third-party analytics, advertising pixels, embedded content, or similar technologies, those providers may collect information through their tools in accordance with their own policies and applicable law. We will provide any additional disclosures or consent mechanisms required for the technologies we use.
 

6. Data Security
 

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, alteration, or disclosure.

No website, electronic transmission, or storage system can be guaranteed to be completely secure. Although we take reasonable steps to protect information, we cannot guarantee absolute security.

Please contact us promptly if you believe information you submitted to us has been compromised.
 

7. Data Retention
 

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, maintain appropriate business records, provide services, resolve disputes, and comply with applicable legal, regulatory, licensing, and professional record-retention requirements.

The retention period may vary depending on the type of information and the circumstances in which it was collected.
 

8. Your Privacy Rights
 

Depending on your location, the type of information involved, and applicable law, you may have rights concerning your personal information, which may include the right to:

• Request access to certain personal information we maintain about you.

• Request correction of inaccurate personal information.

• Request deletion of certain personal information, subject to legal and professional record-retention requirements.

• Withdraw consent where processing is based on consent.

• Opt out of certain marketing communications.

• Exercise other rights available under applicable privacy laws.

To submit a privacy request, please contact us using the contact information provided below. We may need to verify your identity before responding. We will respond to requests in accordance with applicable law.

 

9. Third-Party Websites
 

 

Our website may contain links to third-party websites, including social media platforms, healthcare resources, or other external services. We do not control the privacy practices of those websites and are not responsible for their content or policies.

We encourage you to review the privacy policies of any third-party websites you visit.

10. Children's Privacy
 

Our website and services are intended for adults seeking private surgical recovery nursing services. We do not knowingly collect personal information directly from children through the website without appropriate authorization or as otherwise permitted by law.

If you believe a child has submitted personal information to us inappropriately, please contact us so we can review the matter.
 

11. Changes to This Privacy Policy
 

We may update this Privacy Policy periodically to reflect changes in our practices, website functionality, services, or applicable legal requirements.

Any updates will be posted on this page with a revised “Last Updated” date. Your continued use of the website after an updated policy is posted is subject to applicable law and does not override any consent requirements that may apply.
 

12. Contact Us
 

If you have questions about this Privacy Policy or wish to submit a privacy-related request, please contact:

Chanelle Cherington Private Nursing Care
Attn: Privacy Inquiries
Email: Chanelle@CCPrivateRN.com
Website: CCPrivateRN.com
Mailing Address: 8401 Mayland Dr. Ste S Richmond VA 23294
 

We appreciate the trust you place in us and are committed to treating your personal information with the discretion and care it deserves.